Delivery Information
1. Deliveries
Delivery of goods takes place within 5 days from final confirmation of your order.
Deliveries in Malta and Gozo are made every day, excluding Saturdays, Sundays, and Public Holidays.
Deliveries in Gozo are made once a week, usually on Thursdays (The day of delivery will be confirmed to you via email.)
Deliveries may be carried out by a third-party courier service or by Mum n Me personnel.
- Deliveries are made to the main door at ground floor level.
- Delivery time in Malta is anytime between 9:00 a.m. and 6:00 p.m.
- Delivery time in Gozo is anytime between 9:00 a.m. and 2:00 p.m.
- On busy periods, such as Black Friday or Chtistmas, delivery hours may extend beyond the above times.
- Requests for a delivery to be made at a specific time frame are not possible.
- On the day of delivery, the courier will email you a tracking link. You’ll be able to follow your delivery status and receive updates through this link.
- Cash, cheques and card payments are not accepted at the time of delivery.
2. Delivery Fees (from July 1st 2026)
Malta and Gozo
- Orders below €65 – Delivery fee: €6.50
- Orders of €65 and over – Free delivery
3. Shipping to Countries Outside Malta
At the moment, we are not offering overseas shipments.
4. Inspection of Goods Upon Delivery
The buyer is obliged to inspect the goods upon delivery.
If any damage or fault is found, inform the delivery person immediately so they can contact us to resolve the issue.
If the buyer waives the right to inspect the goods, the items will be deemed properly delivered and accepted.
Subsequent complaints will not be considered.